Terms & Conditions

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Zen Management does not offer prorated refunds for canceled subscriptions. All subscriptions are recurring and will automatically renew after the end of each paid subscription period. This includes both month-to-month and annual plans. 

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Similarly, it is your responsibility to evaluate Zen Management, including its features, limitations, and system requirements before selecting any Paid Subscription Plan. Zen Management will not issue refunds to customers on the basis of customers not understanding the system requirements, or the presence of compatibility issues, including inadequate internet speed or consistency, or incompatible devices, operating systems, or browser software versions. Zen Management makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer, Google Chrome, etc.). Client agrees that Zen Management cannot guarantee correct functionality with all browser software across different operating systems.

 

Zen Management cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, Zen Management reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

 

Fees, Refunds, and Charges

Subscription Fees.

Client shall pay for all subscription fees, and hereby authorizes Zen Management (and its payment processors) to debit Client’s bank account or charge Client’s credit card, as stated on Client’s channel subscription and billing page. The client agrees that all subscriptions are recurring and will renew automatically. 

 

Cancellation Policy.

Client acknowledges that all subscription fees are charged automatically on a recurring basis until the Client cancels their channel subscription (both month-to-month and annual plans). The client may cancel their subscription by logging into their Zen Management Account and going to the applicable channel or billing page, clicking settings, and choosing the “Change” or "Cancel" options under subscription and billing. A confirmation email receipt is sent to the Client with the expiration date of the subscription. keep in mind that you are solely responsible for properly canceling your account.

Refunds.

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The chosen subscription plan is billed in advance on a monthly or annual basis and is non-refundable; no refunds will be issued. Zen Management does not offer prorated refunds for canceled subscription plans. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.

All subscriptions, both month-to-month and annual plans, are recurring and will automatically renew after the end of each paid subscription period. 

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Zen Management’s Refund Policy for Annual Plans.

Zen Management is committed to the success of our customers.

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Zen Management offers an Annual Subscription Plan at a significant discount. We recommend this plan for customers who are certain that Zen Management is compatible with your business needs. It is your responsibility to evaluate Zen Management, including its features, limitations, and system requirements before selecting the Annual Plan.

If you are not certain that Zen Management is a fit for your use case and environment, then you should not choose the Annual Plan.

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Zen Management will not issue refunds to Annual Plan customers on the basis of customers not understanding the system requirements, or the presence of compatibility issues, including inadequate internet speed or consistency, or incompatible devices, operating systems, or browser software versions.

If you choose the Annual Plan, you are entering into a one-year subscription contract that expires 12 months after you sign up. You are responsible for paying for the entire subscription. If you decide to cancel before the term of your subscription is up, then you will still be billed for the remaining months on your subscription, and will still have access to its benefits until it expires.

 

Third-Party Charges.

Client shall directly pay the fees and charges for all third party vendors whose services Client uses in connection with the Services (e.g., plug-ins, CRMs, web hosting fees, domain fees, etc.). In addition to any fees charged by Zen Management, Zen Management reserves the right to charge the Client for any regulatory or governmental fees, contributions, or other charges that are legally required or assessed.